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OPEN LEARNING
Sales Professional
View a sample or purchase the full course of 6 units at £199...
Some people may be 'born salesmen', but the rest of us can learn the techniques for selling success. This course explains the processes which make up a successful sale. The techniques can be applied in any sector where persuasion and exchange are involved.
Course Content/Syllabus
The FAB principle - or how to think of your product in terms of customer advantages and benefits, not features, How to identify your most profitable customers, Why you need to really get to know your customers, and what they want, How to use the telephone to ring up more profits, The three P's in negotiation, how to recognise an objection, and turn it into a benefit, why the price is the last thing you talk about, how and when to ask for the order, the importance of aftercare.
Award: Top Mark Training Sales Professional Certificate